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Claims Data Analyst

Location: Nashville, TN

Job Type: Perm

Our client is hiring a permanent Data Analyst to join their team.

Essential Job Responsibilities

  • Creates and maintains complex spreadsheets, dashboards and database queries containing information by using Excel, Alteryx, and SQL, Tableau. Performs analysis of metrics/KPI’s and produces various reports as determined by management.
  • Strategically mines policy data, claims data, telephone data and other transaction data to identify or confirm trends.
  • Develops, produces and maintains ad hoc and custom reports working with all functional areas of the company. (claims, product, marketing, finance, HR, et al.)
  • Analyzes information contained in reports as requested or needed. Uses various data tools to pull information and create reports.
  • Utilizes exception analysis to audit data, identify and trace faulty information to its source. Proactively and independently works to get information corrected.
  • Analyze daily, weekly and monthly and ad hoc reports and presents findings to management.
  • Maintains compliance with fraud reporting statutes and special investigations as assigned.
  • Assists other associates with preparation of reports and use of information systems, software and related sources of information.
  • Comprehensively cross trains with other analysts to fully support all team functions.
  • Participates and leads special projects and teams as assigned by management.
  • The team, the team, the team: This is very much a team player position.


  • Required: Minimum of intermediate+ Excel skills.
  • Required: SQL skills. Not a hard core coder/programmer, but must understand SQL.
  • Required: Three-Five years data analysis.
  • Desired: Experience with API’s.
  • A Plus: Experience with SSRS.
  • A Plus: SharePoint 2010 experience.
  • A Plus: Leadership/training/supervisory experience.
  • A Plus: Automobile insurance experience, claim processing, and/or SIU.
  • A Plus: GIS familiarity.
  • Works well both independently, and within a team environment.
  • Ability to multi-task, meet deadlines, and works well under pressure.
  • Excellent oral, written communication, and presentation skills to audience of various functional areas and all levels of the organization, from analyst to C-suite.
  • Ability to build strong relationships across the organization.
  • Performs other duties as assigned.

Education Requirements

Bachelor’s Degree required.

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