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Program Manager, Global Solutions Delivery

Location: Mountain View, CA

Job Type: Contract

Our client is looking for a highly skilled Program Manager to drive successful implementations of their Enterprise Software Solutions. You will play a critical role in managing cross-functional global teams and ensuring customer implementation success. This will include responsibility for overall budget, statement of work, profitability and developing and maintaining excellent customer relationships. You will be the main point of contact for each customer project you manage.

As a Program Manager, you will:

  • Develop and maintain strong customer relationships at project and executive levels
  • Drive strategic goals, oversee technical and functional specifications, and generate and maintain detailed implementation plans
  • Be responsible for overall project budget and project profitability
  • Manage and regularly review overall program timeline, status, milestones and risks
  • Lead cross-functional  global teams and associated work streams during the implementation
  • Coordinate activities across other areas that may impact the program
  • Provide governance structure and work with teams to monitor/drive stakeholder management and communications
  • Lead scrum meetings and facilitate Agile principals

What you need to be successful in this role:

  • Bachelor’s or Master’s degree or equivalent in business, Management Information Systems or related field
  • 10+ years of Project/Program Management experience in large-scale Enterprise Software implementations, which span multiple customer business units and are multi-divisional deployments
  • Excellent verbal and written communication skills
  • Ability to build trusted partnerships with executives and project teams, both internal and external
  • Strong working knowledge of Software Implementation Methodologies.
  • Experience with Agile methodologies  
  • Knowledge of Project Management Software Tools, such as Microsoft Project, Rally or VersionOne
  • Proven record of managing project budgets and profitability
  • Demonstrated experience managing teams, successfully resolving complex business and application problems in a timely manner
  • Pricing experience not required,  but desirable
  • Weekly travel requirement is up to 75%, within the United States and occasional international travel may be required when needed
  • Ability to manage multiple initiatives simultaneously
  • PMP certification.  ITIL and CSM desirable

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