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Field/Cable Technician

Location: Columbus, OH

Job Type: Contract

OUR CLIENT IN COLUMBUS,OH IS LOOKING FOR A FIELD/CABLE REPRESENTATIVE TO JOIN THE GROWING TEAM.
This is a contract role, sponsorship is not allowed

Job Description:

This position is responsible for the installation of Skype for Business, including training customers on Skype as we transition from legacy phone services. This involves stagging phones pre-installation, physical transfer of equipment to/from buildings, removal of legacy phone services, mapping wired and wireless network service locations and other work as required. This position will be contributing to an environment that is focused on teamwork to ensure customers (internal/external) are receiving highly effective voice service. A flexible work schedule is required. 

70 %

Responsible for installation of Skype work orders for customers. This includes, but is not limited to, stagging new phones and removal of cross-connects and training for users. Other duties include removal of legacy phone equipment as directed. Responsible for accurate data entry into Service Now telemanagement system to update and complete projects/service orders. Responsible to ensure time is accurately entered into timekeeping systems. Travel to remote campuses may be required.

20 %

Mapping of wired and wireless network locations.

10%

Other duties as required.

Required:

  • Two-year degree (college/technical/vocational) or equivalent military training or equivalent hands on experience in electronics
  • Ability to logically troubleshoot and repair hardware and software associated with personal computers, peripheral devices, voice systems, data networks, and telecommunications systems
  • Knowledge of voice, data, and wireless systems and troubleshooting techniques
  • Knowledge of PC hardware, operating systems, and associated peripheral and software components
  • Knowledge of Windows 7/8/10 Pro
  • Must have demonstrated personal computer skills
  • Must have good verbal and written communications skills
  • Ability to work independently, self-starter with good time management skills
  • Must be able to use step ladders
  • Must have CLEAN driving record

Job Requirements

Desired:

  • Knowledge of ANSI TIA/EIA T5688 Wiring Standards
  • Basic networking skills (IP Schemes, Subnets, Switches)
  • A+ Certification is a plus but not required
  • Ability to pull and terminate Ethernet cable drops
  • Ability to use extension ladder

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