Desktop Support Analyst

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Location:
Grand Rapids, MI
Job Type:
Contract to Hire

Responsibilities
  • Computer and network hardware support
  • Technical support for software and related hardware solutions
  • Provide assistance on core implementation projects 
  • Documentation for installations and support
  • Perform routine administrative and maintenance tasks on hardware
  • Provide desktop support to users and reset passwords when needed    

Requirements
  • Previous technical support experience 
  • Bachelor’s degree preferred and/or related work experience
  • A+ or related certifications a plus
  • Experience providing support for networking hardware and server equipment
  • Strong desktop support skills
  • Ability to work with sensitive and confidential information 

 

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